Shipping
Shipping Options
Receive free standard shipping within Canada for purchases of over $50, excluding taxes, when signed into an aritzia.com account.
**Orders placed after the shipping cut-off time, will ship out the following business day. Excludes Special Order items.
Please note we offer complimentary Standard Shipping for Aritzia gift cards.
Order Cut-Off Times
Standard Shipping
Orders placed Monday to Friday before our shipping cut-off time of 3pm will be shipped the same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
Express & Priority Shipping
Orders placed before our shipping cut-off time of 2pm will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
Shipping Restrictions
Shipping to P.O. Boxes
Please allow additional time for orders shipped to P.O. box addresses.
For orders shipped to P.O. box addresses, rural postal codes and remote locations considered "beyond points," we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses.
Shipping to Multiple Addresses
You may only ship to one address per order.
If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact Aritzia Concierge for assistance and we'll be happy to help you out.
Taxes & Duties
Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.
No additional duty charges will be applicable to shipments within North America.
Purchases made using Aritzia, Tna, or Wilfred Gift Cards will be charged applicable taxes.
See our Payment & Security terms.
Order Tracking Information
Shipping Confirmation & E-Receipt Email
- Once an order has shipped, we'll send you an email with the tracking number.
- Click the link in the email to track the progress of your shipment.
Order History
You can also track your order in your order history.
- Sign into your account and click Order History. If you used Guest Checkout and do not have an Aritzia account, just click Order Tracking at the bottom of the page and fill in your information.
- Click "View Order" in your order history.
- Click "Track Items" to get the tracking information for your order.
It may take up to 72 hours for your tracking number to be activated.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact Aritzia Concierge so that we can get you sorted.
If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
Redirecting An Order
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!